1. Rental Terms
1. The Rental Agreement
The rental agreement comprises the holiday accommodation as described on the website. Commenced rentals cannot be exchanged for another holiday accommodation. The rental period runs from the day of arrival at 4:00 PM (weeks 27–35 inclusive) and from 3:00 PM for the rest of the year
Key collection – see the section regarding key information in the rental confirmation – at the above-mentioned time (unless otherwise agreed). The holiday accommodation must be vacated by 10:00 AM when final cleaning is booked or mandatory, otherwise by 11:00 AM.
(In weeks 27–35, the property must be vacated by 10:00 AM, and by 9:00 AM if final cleaning is booked or mandatory.)
Early arrival and late departure may be purchased subject to availability. Please contact the office.
The rental agency reserves the right to charge an administration fee and a security deposit. The deposit will be refunded no later than 21 days after departure, provided the property is returned in the same condition as upon arrival. The administration fee and Environmental surcharge is non-refundable.
A fee will be charged for lost keys. In case of lost keys, please contact the office immediately.
Late departure will incur a fee of DKK 500.00.
2. Payment Terms
1st instalment: 50% of the rental price must be paid within 14 days from the contract date.
2nd instalment: The remaining balance must be paid no later than 8 weeks before arrival.
If the booking is made later than 8 weeks before arrival, the full amount is due immediately. Keys will not be handed over unless full payment has been documented to the rental agency. Failure to pay the instalments on time entitles the rental agency to cancel the booking.
3. Consumption
Consumption of electricity, water, and heating / fixed consumption surcharge.
Unless otherwise stated, consumption is charged according to usage. Meter readings are carried out by the tenant; a reading form is provided upon key collection.
Note: Charging of electric vehicles is not permitted unless explicitly stated.
3.1 Water
Unless otherwise stated, water consumption is included in the price.
4. Insurance and Cancellation
Please note that no insurance is included in the rental agreement. Insurance must be purchased separately.
If the tenant wishes to be covered in case of illness, accident, death, or damage to the contents of the holiday home, insurance must be actively purchased.
In cooperation with Codan, we offer:
A cancellation insurance covering cancellation due to illness or accident, or
An extended full insurance package covering damage to furniture and contents of the rented holiday home (damage below DKK 1,000 is not covered).
Without insurance, rent cannot be refunded due to illness or similar circumstances, and the tenant is personally liable for any damage.
Insurance terms are available on our website.
We comply with applicable GDPR regulations.
5. Other Cancellations
Cancellations not related to illness are subject to the following terms:
A. Up to 90 days before arrival: 10% of the rent, minimum DKK 400
B. 89–45 days before arrival: 25% of the rent, minimum DKK 400
C. Later than 45 days before arrival: 100% of the rent is retained. In case of re-letting, the rent will be refunded minus a cancellation fee of 35% (minimum DKK 400).
Cancellations must be made directly to the rental agency.
The rental agreement may be transferred to a third party against an administration fee, provided written notice is given and the contract is amended before arrival. Started rentals and administration fees are non-refundable.
6. The Holiday Accommodation
The holiday accommodation may only be occupied by the number of persons stated in the description. Tents and caravans are not permitted. Rentals to youth groups are not allowed. The tenant listed in the booking confirmation is liable for all damages caused, regardless of whether caused by the tenant, companions, or guests.
Final cleaning is the tenant’s responsibility unless otherwise agreed. The accommodation must be returned in the same condition as upon arrival. Additional cleaning may be charged to the tenant.
The tenant is liable for lost items and damage caused during the rental period. Damages must be reported before departure when returning the keys. Undeclared damages discovered after departure will be charged to the tenant, including repair and administrative costs.
6.1 Termination by the Rental Agency
The rental agency may terminate the agreement without notice and without compensation if:
Damage, vandalism, or serious breach of contract is detected
The tenant or companions cause damage or grossly neglect obligations
Occupancy exceeds agreed numbers or age distribution
Police intervention due to inappropriate behavior is not complied with
Additional compensation may be claimed. Travel costs are borne by the tenant.
6.2 Smoking
Smoking (including e-cigarettes) is not permitted. Violation may result in a fee of at least DKK 3,000.
Discarding cigarette butts or nicotine products on the property is prohibited and subject to compensation fees.
6.3 Pets
Pets (dogs or cats) are only permitted if stated in the property description. Pets must not be left alone, must not be on furniture or beds, and must be cleaned up after. Unauthorized pets incur a fine of DKK 1,500.
6.4–6.5
Holiday homes are privately owned and furnished according to the owner’s taste. Distances are approximate.
7. Tenant’s Responsibility
The tenant is responsible for insuring themselves and companions and for ensuring no disturbance to neighbors. Use of outdoor equipment is at own risk.
8. Rental Agency Liability
The rental agency is not liable for technical failures, pests, allergies, or force majeure events.
9. Complaints
Cleaning issues must be reported immediately upon arrival. Later compensation is not possible.
Defects must be reported immediately. If not remedied during the stay, proportional compensation may be granted. No rent reduction applies to malfunctioning appliances, spa, pool, grill, bicycles, etc.
10. Right of Withdrawal
No right of withdrawal applies. Cancellation rules in section 5 apply.
11. Ethical Rules
Toppen af Danmark – Feriehuse.dk follows the ethical rules of the Danish Holiday Home Rental Association.
Disputes may be brought before the association’s appeals board.
12. Disputes
Disputes are settled under Danish law. In case of doubt, the Danish version prevails.
Subject to data and typographical errors.
