Rental terms

1. Rental Agreement

The rental agreement covers the holiday home as described on the website – started rentals cannot be exchanged for another property. The rental period starts at 4:00 PM on the arrival day (weeks 27–35) and 3:00 PM for the rest of the year.

Key collection – see key information section in the rental contract – at the above time unless otherwise agreed. The property must be vacated by 10:00 AM if final cleaning is booked or mandatory, otherwise 11:00 AM. (Weeks 27–35: check-out 10:00 AM, or 9:00 AM if final cleaning is booked/mandatory.)

The rental agency reserves the right to charge handling fees and a deposit. Deposit is refunded within 21 days if the property is returned in the same condition. Handling fees are non-refundable.

Lost keys incur a fee; contact the office immediately if a key is lost.

Late departure fee: DKK 500.

---

2. Payment Terms

• 1st installment: 50% of the rent within 14 days of contract date.

• 2nd installment: Remaining balance due 8 weeks before arrival.

If booked less than 8 weeks before arrival, full payment is due immediately. Keys are only issued upon full payment. Failure to pay on time allows the agency to cancel the rental.

---

3. Utilities

Consumption of electricity, water, and heating / fixed surcharge.

Unless otherwise stated, tenants read meters. Reading forms provided at key collection. Electricity: 230 V.
Note: Charging electric vehicles is not allowed unless explicitly stated.

3.1 Water: Unless otherwise stated, water consumption is included.

---

4. Insurance & Cancellation

No insurance included. Optional insurance available via Codan:

• Cancellation insurance for sickness/accident

• Full coverage package for damage to inventory/property (claims under 1,000 DKK not covered)

Without insurance, rent is non-refundable and tenant is liable for damages. Review insurance options.

GDPR compliance is ensured.

---

5. Other Cancellations

• ≥90 days: 10% fee, min. DKK 400

• 89–45 days: 25% fee, min. DKK 400

• <45 days: 100% retained; if re-let, refund minus 35% fee, min. DKK 400

Contract transfer to third parties allowed with handling fee and written notice. No refund for started rentals or handling fees.

---

6. Holiday Home

Only the specified number of people allowed. Tents and caravans prohibited. No youth groups. Mieter responsible for all damages. End cleaning by tenant. Additional cleaning costs apply.

6.1 Termination by agency: Damages, vandalism, misuse, or police-ordered behavioral corrections justify immediate termination.

6.2 Smoking: Not allowed indoors (incl. e-cigarettes). Fee min. DKK 3,000 for violations.

6.3 Pets: Only if permitted; leash for dogs; cleaning duties apply; violations DKK 1,500.

6.4–6.5: Private furnishing, max sleeping capacity, approximate distances.

---

7. Tenant Responsibility

Tenant liable for self and companions. No disturbance to neighbors. Use of outdoor equipment is at own risk.

---

8. Rental Agency

No liability for sudden damages (installations, pests), allergies, or pets.

8.1 Force Majeure: Strikes, lockouts, fuel rationing, construction, border closures, war, epidemics, natural disasters. No compensation. Price adjustments possible due to taxes/exchange rates.

---

9. Complaints

Report damage/malfunctions immediately. Late reporting relieves agency of liability. Non-repairable issues allow proportional rent reduction. No liability for appliances, spa, pool, grill, bikes, boats.

9.1 Noise: No compensation for construction, traffic, or neighborhood noise.

---

10. Right of Withdrawal

No statutory right of withdrawal (consumer law §17). Contract termination rules: see section 5.

---

11. Ethical Rules

Member of Feriehusudlejernes Brancheforening. Complaints can be submitted to Ankenævn. Info: www.fbnet.dk.

---

12. Disputes

Primarily settled by Ankenævn, secondarily by Danish courts at the property location. Danish law applies. Danish version prevails in case of doubt.

Disclaimer: Data and printing errors reserved.